We are proud to announce the recipient of the next Rio Award going to Arleen Ainsworth, Vault/Head Teller of the Walnut Grove Branch!!!  Arleen enjoyed a perfect balancing record for all of 2011.  Arleen has been a dedicated employee of the Walnut Grove branch and is know for her quick smile and day to day customer service excellence.

Congratulations on your superior achievements, Arleen!  Keep up the good work!

We are proud to announce that Rio Vista Branch Manager Susie De La Rosa is our latest recipient of the  prestigious Rio Award for her excellence in managing our largest headquarter office branch.  Susie was personally nominated by her coworkers who commented that “Susie is a very hardworking, dedicated and a caring manager.  The BEST I could ever ask for.   She is a trooper.”  We want to recognize Susie for her contributions to the smooth operations of the branch and complete dedication to her job.

Congratulations, Susie!!!

On April 6, 2012, Jeannie McCormack terminated her position as a Director of the Bank and is moving on to new activities.  She continues to be a major shareholder and a great promoter of the bank.  Please join me in thanking her for all her work for the bank and wishing her much success in her future endeavors!

Great news! On Sunday, February 26, 2012, The “Daily Republic” newspaper reported the readers choice winners and runners-up for the “2012 Best of the Best” in Solano County and Bank of Rio Vista received a nomination for Best Bank. As reported:

Best Bank winner - Bank of the West

Nominees:

Bank of Rio Vista

Wells Fargo

Bank of America

Chase

First Northern Bank

WestAmerica Bank

Umpqua Bank

U.S. Bank

Citibank

I was pleased to see us make the list since we are a smaller size true community bank as compared to some of the other contenders. Way to go! Be proud!

We are proud to announce that BSA Officer Joanna Rodriguez is hereby granted a “RIO Award” for her excellent achievements and oversight of BRV’s Bank Secrecy Act compliance program.  Joanna demonstrated teamwork by shouldering additional assignments, swiftly cross training from line operations to BSA and Privacy compliance responsibilities, and demonstrating flexibility and a positive attitude.  

Way to go, Joanna!!!  Thanks for all you do for the bank!!!

We are proud to announce the recipient of the latest Rio Award that goes to Richard Hasenkamp, Loan Officer!!!  During the past several months, Richard has been instrumental in the success of the lending department, and continuing pursuit of excellent customer service.

Thanks for your good work, Richard!!!

We are proud to announce the recipient of the latest Rio Award that goes to Ella Young, Branch Operator!!!  We have received many compliments from customers regarding Ella’s friendly and professional phone answering skills.  This is very important since she is often our customer’s first contact with the bank.  Ella has also demonstrated teamwork by taking on additional assignments.  She is known for her flexibility and positive attitude.  

Thanks for your good work, Ella, and for all your smiles!!!

We recently asked our branch customers to vote on a new logo for the bank and we have a top vote getter!  The most popular logo is attached with the Rio Vista bridge.  It’s also now proudly posted on the bank’s website.

We also have a “backup” logo with BRV initials to be used for more simple needs, such as for T-shirts where a less elaborate logo is more usable.

Thanks to all those that helped with this, including our special customers!  Our new logo is a terrific representation of the bank’s changing persona!

November 2, 2011

I wish to comment on the recent electronic system fraud affecting many of our residents and provide some clarification.  I can assure you that this particular scam was not a result of a breach of secured information directly caused by the Bank of Rio Vista.  Unfortunately, at times random merchants have their payment systems compromised, and customers using any type of credit or debit card at that business during the period of breech can fall prey to information theft.  In this recent case, an unnamed local merchant's card process system was compromised causing many of their customer's card information to be stolen.

For security purposes, Bank of Rio Vista and other financial service groups cancelled the debit and credit cards of at risk customers in a timely manner, and issued replacement cards.  This is an unfortunate and very inconvenient outcome for many in our community.  We can assure the public that there are many controls in place to mitigate risks of this type, but the sad reality is, it does sometimes happen.  All in all it's a tough situation for everyone involved, but I'm very proud that our staff dedicated many man hours to correction of this issue and providing quality customer service.

If you have any questions or comments, please do not hesitate to contact me.

We are proud to announce the recipient of the latest Rio Award that goes to Isabel Chavier, Customer Service Manager!!!

Izzy has demonstrated exceptional professionalism and provided excellent customer service as she has taken on numerous new tasks and challenges at the bank. 

Thanks for your good work, Izzy!!!

On Saturday, September 17, over 100 Bank of Rio Vista employees and their families enjoyed a staff picnic at the beautiful Diamond Delta Ranch offering a beautiful venue on a gorgeous end of summer day.  It was a true local event with music by the fabulous Sterling Silver Band, cooked chicken and beans by the Montezuma fire department, and tri tip and drinks delivered by Lira’s.   We shared a lot of laughs, including over a Ding Dong Eating Contest!!!

Click on images to enlarge

Bank of Rio Vista hosts a bank-wide staff appreciation program: "RIO" Awards!!! or "Recognizing Improvements in Operations".  Under this program, we recognize employees that demonstrate excellence in improving bank operations.  This could include anything from developing more efficient and effective ways of handling bank operations, to providing exceptional customer service, or even through demonstrating outstanding interpersonal skills and teamwork.

I am pleased to announce that the Bank of Rio Vista's very first "RIO AWARD" is a group award granted to the Valley Springs branch staff for excellent customer service.  Congratulations to: Ashley Bentz, Janet Matthews, Joanne Israel, Lisa Frey and Page Zachary!!!!

Bank of Rio Vista's second "RIO AWARD" is a group award granted to the Walnut Grove branch tellers.  Congratulations to: Arleen Ainsworth, Donna Ciaramitaro, Gloria Becerra, Jean Caples, Kenia Arriaga, and Tricia Dale. 

We are proud to announce the recipient of the latest Rio Award goes to Elvia Coronado, Loan Operations Manager!!!  During the past several months, Elvia has been instrumental in the successful transition phase of the lending department as we brought in a new CCO and continued our aggressive pursuit of loan improvement.  Elvia kept the department moving smoothly.
Thanks for your good work, Elvia!!!

Great Job All!!!  Way to go!!!

The Bank of Rio Vista is proudly committed to providing jobs and support to local young adults wherever possible.

We love having bank summer interns!  Bank of Rio Vista is one of the few community banks that is still committed to having student interns help us out during the summer season.  They have been a tremendous help.

Our interns this summer included Dylan Giordanengo, Cole Felt, Sam Coughran and Ivan Ruiz. All interns are from the local community and we are glad to have them!

This has been a great learning experience and helps me in exploring different career options. -Cole

This is a great experience and I’m learning a tremendous amount that I can use in everyday life. This has helped build my career. -Sam